I had the pleasure of spending 40 minutes at the post office this past weekend. I was picking up a certified package so I figured I’d mail out my cookie swap goodies at the same time. Solid plan. Until I got there. Not so solid after the fact.
The line was 12 people deep. At 9:40am. The reason why was obvious. Only one clerk behind the counter. As much as I would like to slip a note in the nonexistent suggestion box at USPS, sadly they were hiding it behind the counter with the lone clerk this day.
But what I’ve never understood is how the people who are loud, the ones who complain for all to hear, always end up standing next to each other in line. Is it a coincidence? Is it fate? Or does one person just become loud because the person next them is jawing away? It’s a mystery of the world. It’s unexplainable.
I stand there and wait my turn – the one clerk is doing her best and still being friendly, there’s no reason to huff and puff. It could have been that it was too early in the morning for me to fully function. But two people behind me are just yapping… going on and on about having to wait… and blah blah blah. You see, the loud people in the line ended up next to each other. Mysterious.
The other mystery is that these folks don’t seem to realize they’re loud complaints do nothing. If anything, it just irritates. And they may think they’re speaking for everyone in the room but I’d be willing to bet that 90% of them just wanted them to stop talking. If they had a suggestion box, this is what I’d write on my slip of paper.
“I thought if I got here early, I wouldn’t have to wait this long.”
Me too. Now do me a favor and quit breathing on me – your breath smells like an ashtray.
“I should just go to UPS – they’re faster and cheaper.”
Dear mister with the fu manchu, you are quite right. UPS is faster. Cheaper is debatable as many consider the pricing to almost equal. But do us all a favor and go to UPS. Then you can make someone’s day by offering them job security and possibly hold a conversation with someone who cares.
“Why is there only one person working? [to the clerk] Miss, could you page someone to help you?”
Lady in blue, this is a government building meaning that they have government time lines and employees and follow rigid government policies. And it’s Saturday. And they keep bitching about losing money and raising stamp prices, so I’m not surprised to see one person working the front lines. But please keep offering your management advice out loud; I’m sure USPS will get the message.
“I don’t understand why more people don’t use the Internet to ship.”
Excuse me… I couldn’t help but overhear your 100 decibel voice contemplating why we don’t use the interwebs to ship our packages when I should be asking you the same thing. You have what (1…2…3…4…) eight packages that your juggling as we shuffle down the way. Sir, why don’t you use the Internet to ship?
“Did she say Israel? Who sends mail to Israel? We are going to be here even longer.”
Uh… Woman, I don’t know you from a bag lady, but please… for the love of Pete… shut up. Your breath… did you make out with your box of cigarettes right before you came inside the building? Ugh.
“I only have four minutes… four minutes is all I have or I’m going to be late for work… I can’t believe I’m going to be late for work…”
Dude. I don’t care. I’m not letting you in front of me. And I can totally believe that you’re going to be late to work. You’re shipping eight packages 30 minutes before you’re supposed to clock in. Smart move, chief. Oh, and Happy Thanksgiving.